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Help Center
RoadSync Checkout
Chargeback Tool
RoadSync Checkout
Getting Started
Account Management
Product Support
Download Center
Mobile Card Reader
Express Payments
PayLink
3D Secure (3DS)
Chargeback Tool
RoadSync Driver App
Getting Started
Product Support
RoadSync Pay
Getting Started
Account Management
Product Support
RoadSync Advance
Getting Started
Account Management
Product Support
How do I upload documents for a dispute?
When responding to a chargeback:
Click the evidence upload area
Choose a file
Add a brief description
Save and submit
After submission, our team will review the documentation. Please expect 1–2 business days for this internal review before it moves to the next step in the process.