How does 3DS work?

  1. The customer initiates a payment on RoadSync via a RoadSync Remote Checkout link.
  2. The RoadSync platform sends a request to the card issuer to verify the cardholder’s identity.
  3. The card issuer prompts the customer to provide additional authentication, such as a one-time password sent to their mobile phone, or biometric data like a fingerprint or facial recognition.
  4. The customer provides the required authentication information.
  5. The card issuer verifies the information and sends a response back to RoadSync, either approving or declining the transaction.