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RoadSync Advance

RoadSync Advance

Learn how to authorize payments on the spot and send notifications to drivers, plus get helpful troubleshooting tips.

Getting Started

DIRECT PAYMENTS - Step by Step RoadSync (Warehouse: Lumper Customers)

HOW DISPATCH INITIATES PAYMENTS AND A DRIVER CHECKS IN?

I’M A DRIVER. HOW DO I PAY USING ROADSYNC ADVANCE?

HOW DO I PRE-AUTHORIZE FUNDS FOR A DRIVER?

HOW DO I LOG IN TO ROADSYNC ADVANCE?

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Account Management

HOW DO I SET-UP EMAIL NOTIFICATIONS FOR FUNDS USED?

HOW DO I ADD A USER TO THE ROADSYNC ADVANCE APPLICATION?

Product Support

HOW DO I FIND THE RECEIPT THAT MY DRIVER UPLOADED?

I’M A DRIVER AND IT APPEARS THAT MY REQUESTED FUNDS WERE GREATER THAN THE PRE-AUTHORIZED AMOUNT. HOW DO I REQUEST MORE FUNDS?

I’M A DRIVER AND MY EFS CODE FAILED WHEN PROVIDED TO THE WAREHOUSE. WHAT SHOULD I DO?

HOW DO I DOWNLOAD MY REPORT DATA?